Digital transformation in local government

Your digital transformation journey starts here

Local authorities have been focusing on improving public services through technology. This trend is driven by citizens’ increasing demand for 24/7 service availability and digital access to council services.

We’ve created a guide to assist councils with digital transformation projects. Based on the cross-government technology code of practice (TCoP), it shows how our technology agreements can support your council’s digital journey, regardless of its current stage.

Download our guide (PDF)
Circle with the text 'Technology' surrounded by 6 circles summarising product categories in the CCS Technology pillar

How we can help

Our comprehensive range of technology agreements cover all aspects of digital transformation, from consultancy to implementation. Our solutions are tailored to your needs, with expert support available to help you select the right products and services.

With our understanding of public sector digital transformation challenges, we’re ideally positioned to support local authorities. Our technology categories include:

View our technology agreements

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Useful links

Local Digital Declaration

Local Digital is a growing community of organisations working together with a shared vision to provide more user-centred, cost-effective local public services through open, collaborative and reusable work.

The community was drawn together around the Local Digital Declaration, co-published in 2018, and is supported by funding from the Department for Levelling Up, Housing and Communities (DLUHC) to provide training to all signatories and funding to selected collaborative projects.

Find out more about the Local Digital Declaration.

Digital and data training sessions for councillors

Gaining buy in from internal stakeholders in your local authority, such as councillors, is often key to progressing with innovative digital transformation projects. 

The Local Government Association (LGA) has developed 7 free councillor training sessions. These aim to help them navigate the world of digital and technology and gain an understanding of its importance in supporting residents, communities and businesses to use technology to improve everyday life. 

View the training sessions.

Downloadable Resources (1 )

  1. Front cover of digital transformation guide for technology procurement for local government.

    Digital transformation guide: technology procurement for local government

    Download our guide for all councils undertaking digital transformation projects.

    Learn more

We’re here to help

If you have a question about one of our agreements or an aspect of your digital transformation journey, complete the form below and we’ll get back to you as soon as possible.

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Talk to us

You can also contact us by email or phone

Email: info@crowncommercial.gov.uk
Telephone: 0345 410 2222

CCS customer services team is available Monday to Friday, 9am to 5pm.