Framework
Language Services (RM6141)
Lot description
Provides quality assurance checks on services provided by suppliers who are awarded a contract through this agreement and any interpreters/ translators used to carry out those services.
Common services provided under this lot include:
- checking that the supplier meets the needs set out in the booking
- end user surveys
This lot also provides assessments of the following services:
- recorded face to face booking (audio or video)
- a live booking in person (spoken and unspoken)
- telephone interpretations
- video interpretations (spoken and unspoken)
- spoken and unspoken language interpreter through video role play
- translated documents
- transcriptions
