Provides specialist, complex and technical support and implementation services.
Access services to implement and develop new cloud-based Enterprise Resource Planning (ERP) systems and back office projects. ERP is the ability to provide an integrated suite of business applications.
This agreement also provides services for implementing a range of enterprise software and upgrading legacy IT systems
Examples of the areas in scope include:
- enterprise architecture
- business case support
- configuration and testing
- system integration
- implementation
- data cleansing and migration
- change management
- training
- on-boarding
- application management support
You can buy these services individually or as a group of services and requirements under a single tender.
We recommend using RM6194 Back Office Software (BOS) if you need a clear split between a contract with a software provider and the supplier providing professional services. We designed BOS in conjunction with this agreement.
The maximum call off length is 10 years with no minimum call-off and flexibility on extension options (within the maximum duration of 10 years).