Print and Digital Communications

Summary: 

Fully managed end-to-end print products and services, covering services such as bulk printing, direct mail and secure print. A UK wide agreement available to all public sector organisations.

Description: 

This agreement will replace RM6170 Print Management Services.

This agreement is for customers who need the support and expertise of a print manager. 

It will be made up of two lots:

  • lot 1: single supplier and you can buy from this lot by direct award only 
  • lot 2: multiple suppliers and is available through further competition only

If you need access to a simple way to buy print and do not need the support of a print management supplier, you should use our complementary framework Print Marketplace, which is a digital self-service platform.

Services available under this agreement include:

  • command and house paper services (available through Lot 1 only)
  • bulk printing
  • full range of print products (envelopes, labels, folders)
  • operational print (including brochures, leaflets, business cards, business stationery)
  • finishing services (binding, stamping, embossing or laminating)
  • direct mail and transactional print services
  • a range of alternative formats (such as easy read, large print, alternative languages, audio and braille)
  • secure print services and secure print items
  • print stock management and distribution
  • pre-production services (content creation, digital asset management, typesetting, proofreading and translation services)
  • digital solutions and transformation services including data and content across multiple platforms and devices, including email, SMS, and website
  • election print and election mailing services

You can also access associated print services along with your print needs. These services are not designed to be used separately and can only be accessed as part of an overall print management service. These services are:

  • scanning and microfiche services
  • secure shredding of confidential waste
  • media duplication services

This agreement will run for 4 years. Customer call-off contracts should be for up to 4 years and can begin any time before the end of the agreement. The call-off contract duration can be a full 4 years, or an initial shorter period with options to extend.

Command and house paper services

This service is set up for government organisations who need to lay documents before parliament. This service can only be accessed through Lot 1 of this agreement.

The Lot 1 supplier can fully manage your command and house paper service needs and will provide you with an end-to-end service. This will include all pre-production services (such as artwork, design and editorial services) and printing services as well as delivery to parliament.

All papers laid before parliament (including e-laying) need immediate paper copies to be available. We recommend contacting the newly awarded Command and House team before the expiry of the current framework, so that your organisation can be set up on their system. Details of the awarded supplier will be provided in September 2024.

Benefits: 

  • a single place for all your printing needs
  • suppliers will manage the operational delivery of your print needs (including supply chain sourcing and management)
  • we can provide for complex print needs in a secure environment
  • suppliers will use their expertise and guidance to help you achieve savings
  • suppliers will help customers move away from traditional print solutions and offer support with digital solutions where needed
  • ability to define your specific needs during the call-off process (such as working with local supply chains)
  • quality assurance

Product types: 

Lot 1: Print and Digital Communications (Direct Award, including Command & House Papers)

Available through direct award only.

1 supplier

Lot 2: Print and Digital Communications (Further Competition)

Available through further competition only.

6 suppliers

Important links

Prior Information Notice (PIN) Read PIN
Contract Notice in Find a Tender (FTS) Read contract notice
Tender documents Download documents

Timeline

Activity Estimated dates
Pre-market engagement to March 2024
Drafting of procurement documentation to March 2024
Publication of find a tender (FTS) notice April 2024
Framework Award September 2024