12 customers save £1.55 million on mobile voice and data services

The requirement

Purchasing mobile voice and data services is often a routine purchase for many organisations, regularly resulting in varied contract end dates from having to acquire individual mobile phones at different times. This can create a barrier to switching suppliers to gain a better value and quality service for customers.

The aggregation team works to create opportunities for standardisation to achieve greater leverage and further savings for customers. Through the interpretation of customer data and requirements, we develop aggregated competitions that meet customer requirements.

The solution

One of our national further competitions (which are based on a standardised specification), was planned as the aggregated value/volume was expected to attract more interest from suppliers.

Using the Crown Commercial Service Network Services framework agreement (lot 6), a further competition was run and the most economically advantageous offer in the market was obtained by taking into consideration both price and quality factors. The further competition was concluded with sealed bids.

Innovative contract terms were introduced allowing customers to migrate connections as and when existing contracts expire throughout the first year of the contract.

The results

The competition, which took place April to May 2019, brought together common mobile voice and data services of 12 customers, amounting to 13,203 connections.

It achieved an average savings of 73% compared to current customer spend, which is the equivalent saving of £1.55 million for those customers who took part.

These results clearly demonstrate that with aggregated volumes and the adoption of a standard specification for commodity goods or services, significant cost savings can quickly be realised.

Doncaster & Bassetlaw Teaching Hospitals NHS Foundation Trust:

We achieved excellent savings well above what we had expected, showing the significance of aggregated volumes. CCS also conducted the procurement for us, so the project didn’t take up lots of  time which could be spent elsewhere. We were kept up to date with relevant information at all times and we had total confidence in the process. The procurement has also given us the opportunity to review our mobile phone and data usage.

Paradigm Housing Limited:

Having taken part in a previous aggregation with CCS, we were keen to work with them again on our mobile voice and data contract renewal. CCS managed the process from start to finish, keeping us informed throughout and making the whole experience painless. We have achieved a 75% reduction in our mobile phone bill while improving the service we receive from the supplier through the adoption of the standard specification for services.

How can you get involved?

National aggregated further competitions are a tried and tested approach which has delivered significant savings to the public sector.

This is a fully managed service provided and funded by us. We will draft all documents, build the specification and run the procurement.

We are in the process of preparing for our next Mobile Voice and Data Services aggregation (NFC119) which will launch formally for expression of interest in October 2019. If you would like to take part, please complete our online form quoting ‘NFC119’ and a member of our team will be in touch.

Alternatively, you can call our dedicated customer team on: 0345 410 2222