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DVLA transforms contact centre services and telephony using Network Services 2
DVLA procured a new 5 year contract through Network Services 2, resulting in increased opportunities for self-serve, automation, scalability and flexibility.
CCS’s Contact Centre framework helps tackle the risk of modern slavery in public sector procurement
Read how a contact centre supplier improves Modern Slavery Assessment Tool (MSAT) score from 52% to 85%.
Sheffield City Council secures a transparent and trusted partner for gas supply
Sheffield City Council can feel confident in achieving value money for their future gas supply needs while working with a responsive partner in Crown Commercial Service.
Nottingham College appoints local SME to carry out a restoration project on their Grade II listed campus
The college received ‘excellent guidance and service’ when procuring construction works through CCS.