Harlow College sourced the new Apple devices, management and support it needed through our Technology Products and Associated Services (TePAS) framework.

Published 5 February 2021

Last updated 5 February 2021

The college wanted to expand its existing estate of Apple devices for staff and students. However, they found that what they needed could not be supplied and supported through their usual purchasing route.

When they reached out to us for advice, our team of technology education experts recommended our TePAS framework, as it could help them find a solution to meet their needs.

Delivering outstanding service as standard

Using TePAS, the college was assured that all suppliers were pre-vetted by us and due diligence had been conducted. 

In addition, having access to the framework’s standard terms and conditions and pricing structure meant the college could spend less time researching vendors and negotiating contracts – without being exposed to any additional risk.

The college ran a further competition under lot 2 of the framework to find a reseller that could provide the devices, consolidate their device management solutions for mobile and desktop devices, and provide logistical support to ensure a cross-college rollout. 

Delivering a seamless rollout

Jigsaw24 who are a highly qualified supplier of Apple products in the UK and recognised as an Apple Authorised Enterprise Reseller, Apple Premium Service Provider and Apple Education Specialist, were awarded the contract. 

They worked with the college to ensure that all devices were delivered on time and to spec by an Apple-approved partner, and that there were sufficient staff present to support a speedy delivery and rollout. 

UK stock of the latest Apple devices was limited at the time as a direct result of COVID-19, but close ties with Apple and a strong stock position meant the supplier could source the devices within a week of winning the further competition, and pair with licences for Jamf Pro, the leading device management solution for Apple. 

We love working with Jigsaw24 as they always do a great job with solution delivery and support with Jamf and training. We are really pleased with the results for both our teaching staff and our learners.

David Higgs, IT Manager, Harlow College.

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