London Fire Brigade worked with CCS to combine their facilities management needs and simplify their procurement across 102 sites.
Published 26 November 2020
Last updated 26 November 2020
The requirement
The London Fire Brigade wanted to simplify their facilities management procurement, by combining its cleaning, security, pest control and horticultural services contracts. They wanted to appoint a single supplier for a minimum of a 3-year period to deliver all four services for more than 100 operational fire states and 2 office buildings.
The solution
LFB initially reached out to CCS whilst assessing the current facilities management (FM) market conditions and procurement options as part of a wider strategy. LFB worked with the CCS to understand their FM offering, to help them decide if it was suitable for their needs as a route to market. CCS supported LFB throughout the process, helping them to develop their bid including the KPI model, payment mechanism, pricing models and evaluation criteria.
The result
By using the FM Marketplace framework, LFB successfully achieved its desired outcome of combining services into a single supplier contract to provide a simplified procurement route. They were impressed by the level of support provided by CCS throughout the entire process, in particular with the management of clarifications, assistance on all procurement related queries, support on process and contractual matters and thorough cost model organisation and analysis.
The entirety of the procurement process was run during the COVID-19 pandemic, forcing all members into unfamiliar working arrangements on both sides. Despite this added challenge, CCS were able to maintain consistent and regular communication and ensured that all target dates initially agreed upon were met. As a result of this, the procurement process was seamless and efficient, from the formalisation of the bid pack documentation to contract award.
Simplify your procurement today
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