Travel, Transport, Accommodation and Venue Solutions

Access business and emergency travel services for the public and third sectors. Provides air, rail, and ferry travel, as well as accommodation and meeting venues in the UK and overseas.

Updates

11 February 2026: Our upcoming agreement RM6408 Global Travel, Accommodations and Venue Management is due to go live in 2027. We will publish all future updates for buyers and suppliers on the agreement webpage.

Description

Use this agreement for standard business travel or to support people under public sector care. 

This includes groups in approved civilian programmes that are under the care of the UK government (such as asylum seekers, refugees, or rough sleepers). Read the full list of authorised groups in civilian programmes.

The main services include:

  • travel: Flights (including charters), rail, ferry, and car hire
  • accommodation: Hotels, apartments, holiday parks, and vessels
  • venues: Meeting rooms and event spaces with optional catering and tech support
  • specialist support: Crisis evacuation (MEDEVAC), security, translation, and welfare support
  • ancillary services: Visas, passports and currency

Benefits

  • lower costs: access our negotiated rates and price matching to get the best market pricing
  • 24/7 support: get help for both travellers and programme managers whenever you need it
  • sustainability: use online tools to track CO2 emissions and make greener travel choices
  • ease of use: use online booking solutions (lot 1 and 2) for traveller ease
  • crisis support: get help in a crisis, whether it’s accommodation, venues, charter flights, ground transportation, or even vessels you need 
  • preferred venue standard terms and conditions: gives you better cancellation terms and other discounts
  • overseas points of sale: book venues and transport from oversea countries where you may have a departmental presence

Products and suppliers

There are 7 suppliers on this agreement

Lot 1: UK and Overseas Booked Business Travel, Civilian Programmes & Emergency Response
Use this lot if you need a single supplier to manage both standard travel and emergency responses. Lot 1 includes all services provided in the other 3 lots. It is the most flexible choice for departments with complex or changing needs. Services provided include:
  • core business travel: Book flights, rail, ferries, and hotels in the UK or overseas
  • civilian support: provide housing, security, and welfare for vulnerable groups (such as asylum seekers or refugees)
  • crisis response: emergency evacuations for staff or civilians during unplanned events or medical emergencies (MEDEVAC), chartered planes or ships, and quick security support
  • translation and welfare: providing language support and welfare services for people in government-approved housing
  • expert staff: suppliers can provide "implants" (staff who work within your office) to manage your travel

Expires:

1 suppliers

Lot 2: UK Booked National and International Business Travel
Use this lot for standard staff travel. It provides a UK-based booking system for national and international trips.
  • transport: Air (including helicopters), rail (UK and Eurostar), ferries, and car hire
  • ground travel: Taxis, minibuses, and Non-Emergency Patient Transport Services (NEPTS)
  • accommodation: Hotels, B&Bs, and serviced apartments
  • group bookings: dedicated support for booking travel and accommodation for groups
  • ancillary services: support for getting visas, passports, and foreign currency
  • travel tools: Access to 24/7 support, risk alerts, traveller tracking, and CO2 reporting to help you meet sustainability goals
This lot does not include venue hire for events or civilian crisis support.

Expires:

3 suppliers

Lot 3: Venue Find and Supporting Services For Meetings, Conferences and Events
Use this lot to find and book spaces for meetings, conferences and events. You can also buy associated services such as travel, accommodation and catering.
  • venues: find locations for face-to-face, virtual, or hybrid meetings globally on a residential or non-residential basis
  • accommodation: access hotels, B&Bs, serviced apartments, vessels, sites, parks and resorts for groups or solo travel when attending an associated event
  • event services: catering, audio-visual (AV) tech, delegate management and registration services
  • other venue-provided services: room set-up, break out rooms, timings, liaison with venue staff, copying, printing and staging
  • associated travel: Group and solo transport specifically for event attendees including taxis, coaches and minibuses

Expires:

1 suppliers

Lot 4: Accommodation and Venues For Approved Civilian Programmes
Use this lot for long-term housing for vulnerable groups. This lot does not include business travel for staff.
  • accommodation: source any venue type including hotels, holiday parks, student housing, or vessels for extended periods (days, months or years)
  • Accommodation services: includes food, beverages, and laundry services as standard services should you need them as well as the venue
  • ancillary support: request ground transportation, security services, welfare services, case management, and essential event equipment (like PPE or test kits)
  • service management: providing venue management and ancillary service management
Note: there are options for the supplier to manage just the venue or the entire support operation including ancillary services.

Expires:

3 suppliers

How to buy

Before you start you should:

  • carry out appropriate research and engagement to help you understand your needs
  • read the buyer guide and framework schedule 1 (specification) – found in the document section below
  • read our crisis and unplanned civilian programmes buyer welcome pack (if you plan to use these services) – found in the document section below

This will help you write your statement of requirements. 

You can buy from this agreement in 2 ways:

  1. Direct award
  2. Further competition

1. Direct Award

When to use it:

  • your needs are simple and included in the standard contract terms
  • you are happy with the existing agreement prices
  • you need a fast, straightforward route to market (ideal for urgent or low-value needs)

How to complete it:

  1. define your needs: develop a clear statement of requirements.
  2. check the terms: ensure the supplier’s standard service meets your needs without changes.
  3. place your order: complete the Order Form using the tendered agreement prices.
  4. confirm: you can still talk to suppliers before awarding, but you cannot negotiate on price.

Agreement pricing

The buyer guide includes further information about pricing for this agreement. 

2. Further competition

When to use it:

  • you have complex or additional service needs that are not included by the original terms of this agreement (amending or refining terms)
  • you need a supplier to develop a custom solution or proposal

While lots 1 and 3 have only one supplier, you would still need to agree any extra service requirements with that sole supplier.

How to complete it:

  1. identify suppliers: use your statement of requirements to find suppliers capable of meeting your needs.
  2. prepare documents: complete the order form to reflect your specific needs
  3. invite bids: send an invitation to tender in writing to all capable suppliers 
  4. set a deadline: give suppliers enough time to provide a quality response based on your project’s complexity
  5. evaluate: keep all bids confidential until the deadline passes
  6. award: select the supplier that best meets your criteria

Pay using a procurement card to earn rebates for your organisation. If you do not have one, you can set one up using RM6248 Payment Solutions.

Documents