The Data Insight and Delivery Directorate (DID)

The DID team is central to making sure that decisions made within CCS are driven by data and insights. As a directorate, we provide reporting and insight support across all areas of CCS, including: 

• supplier research
• framework analysis
• internal performance reporting

We are continuing to enhance our performance analytics capabilities and are looking at ways we can gain a deeper understanding of how our users interact with CCS. We are also expanding our data science strengths and exploring new ways to apply emerging technologies, like Artificial Intelligence (AI) and machine learning.

We provide analytics across all of the customer and supplier markets where CCS operate, including survey and research support for our commercial and customer engagement colleagues. Our team uses visualisation tools, such as, Power BI to develop and distribute the insights that help CCS succeed.

Some of the career paths available within Data Insight and Delivery Directorate are:

• Commercial intelligence
• Supplier assurance
• Digital assurance analysis
• Data engineering
• Performance analyst

All our team roles are aligned with the Digital, Data and Technology (DDaT) and Analysis career frameworks.

The DID team is incredibly diverse, comes from an array of backgrounds and has a supportive culture where I continually learn from varied perspectives. My engaging, enjoyable work enables me to thrive in this fun-filled, yet challenging environment. CCS was undoubtedly the ideal place to launch my commercial career, gaining invaluable knowledge of procurement across government.

Sridevi Shandrakumar

Data Analyst

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